PACKAGING POLICYA lot of our products such as wool and silk need to be protected in some kind of airtight packaging. Our suppliers choose to do this in plastic in most cases. This is something that we are not completely happy about, but until a better solution comes along, we have no alternative but to use what they send us. We consciously try to reduce as much as possible our impact on the environment and re-use or recycle as much packaging as we can - well in fact all of it actually! For this reason, occasionally we might send you your purchases in re-used packaging, and we hope that you sympathise with our reasons for doing so. This not only means that we keep materials such as plastic from going into the recycling chain (which uses up a lot of resources and is in itself a debatable issue), and we don't throw any packaging into landfill that can still be used, but it also helps us to keep our costs down - savings that we pass on to you by keeping P&P costs as low as they can be.
If you are able to, we strongly encourage you to continue re-using any packaging you receive from us. If you are not able to do so, then as an alternative to recycling (or worst case, throwing into landfill), why not send it back to us? We will gladly continue to re-use what we can, and responsibly recycle what we cannot on your behalf.
We do not buy any plastic packaging ourselves and only use biodegradable mailing bags when not re-using or recycling.